Tracking Information:
Once your order is successfully placed, our team will begin processing it promptly. This includes verifying the order details, preparing the items, and arranging for shipment. You will receive a confirmation email with your order details and a unique tracking number once your order has been shipped. You can use this tracking number to monitor the progress of your package.
Other Terms & Limitations
Our service standards may be impacted by either royal mail or courier delays in either the collection of items or delivery. In such cases, we can take more than the stated time to deliver an order.
Austin's Boots and Leathers will always attempt to notify sellers and consumers about any upcoming changes in the policy. We will always do our utmost to ensure customer satisfaction.
Delivery Address Changes:
If you need to change the delivery address after the order has been shipped, please contact us directly as soon as possible. Please note that address changes may not always be possible, depending on the stage of shipping.
If you have any questions or concerns about our shipping rates or timeframes, please feel free to contact our customer service team. We are here to assist you and provide you with an enjoyable shopping experience.